Who we are
ExportOps AI provides workflow review and automation services for export operations. You can contact us at [email protected]. Our listed location is Queensland 4509, Australia.
Information we collect
We may collect information you provide directly, including:
- name, work email, company, role, business type, and contact details;
- workflow descriptions, desired changes, operational pain points, and optional audit responses;
- files or examples you choose to upload, such as screenshots, trackers, or sample documents;
- messages you send to us by email, form submission, or other business communication.
We may also collect technical information from website use, such as page visits, referral source, device and browser information, approximate location, and conversion events.
How we use information
We use information to:
- prepare and deliver the free workflow review and automation plan;
- respond to enquiries and manage customer relationships;
- scope pilots, proposals, support, and implementation work;
- operate, secure, measure, and improve the website and services;
- measure advertising performance and understand which campaigns lead to enquiries;
- meet legal, security, record-keeping, and compliance obligations.
Analytics, cookies, and advertising tags
We use Google tag technology on the public website to measure website activity and advertising performance. Google and related services may process information such as page views, device details, referral sources, and conversion events.
You can control cookies through your browser settings and Google advertising settings. Some website measurement may not work as intended if cookies or similar technologies are blocked.
Service providers
We may share information with trusted service providers who help us operate the website and business systems. These may include hosting and security providers, CRM tools, email delivery providers, analytics and advertising services, automation tools, and professional advisers.
Current operational providers may include Cloudflare, HubSpot, Resend, and Google. These providers may process or store data outside Australia.
Workflow files and sensitive business information
Please avoid sending highly sensitive commercial, financial, customer, or shipment information unless it is needed for the review. Where possible, use screenshots or samples with unnecessary details removed. If we need deeper access for a paid pilot, we will agree the scope and controls with you first.
How long we keep information
We keep information for as long as needed to respond to your enquiry, prepare your review, manage the business relationship, maintain records, and meet legal or security obligations. You can ask us to delete your information, and we will do so where we no longer need to retain it.
Security
We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. No online service can guarantee absolute security, so please avoid submitting information you do not want reviewed for automation planning.
Marketing and unsubscribe
If we send marketing or business development messages, we aim to identify ourselves clearly, include accurate contact details, and provide a way to unsubscribe where required. You can also ask us to stop contacting you at [email protected].
Access, correction, and deletion
You can contact us to request access to your information, correct inaccurate information, or ask for deletion. We may need to verify your request before acting on it.
Changes to this policy
We may update this policy as the website, services, or legal requirements change. The latest version will be posted on this page with the updated date.